Terms and Conditions

By registering and playing at PinStars, you agree to our terms and conditions, which ensure a fair and secure gaming environment for all users. Compliance with these terms is essential for account access, financial transactions, and promotion participation.

Account Registration and Eligibility

Players must be at least 19 years old and reside in Ontario to create an account. All users must provide accurate information and verify their identity before making withdrawals. Multiple accounts per individual are not allowed, and failure to comply with verification requests may result in account restrictions.

Deposits, Withdrawals, and Transactions

All deposits and withdrawals must be processed using a registered and verified payment method under the account holder’s name. To ensure security, withdrawal requests are subject to verification procedures. Processing times may vary depending on the payment method and account status.

Bonus and Promotion Policies

Promotional offers, including welcome bonuses and free spins, are subject to specific terms and wagering requirements. Players must review bonus conditions before claiming offers to understand eligibility, expiration, and withdrawal restrictions.

Responsible Gaming and Account Limitations

Pin-Stars is committed to responsible gambling and provides tools to help players manage their gaming habits. Self-exclusion, deposit limits, and time restrictions are available to ensure safe play. Players engaging in fraudulent activities or violating responsible gambling policies may face account suspension.

Modifications to the Terms and Conditions

PinStars reserves the right to update or modify these terms at any time. Continued use of the platform after updates signifies acceptance of the revised conditions. Players are encouraged to review this section regularly for the latest changes.